Tel: 0151 608 8503 (24 hours)
Castle House Funeral Home, 86 Teehey Lane, Bebington, Wirral, CH63 8QU

 Help for people during the Covid-19 crisis | St Albans City and ...   COVID-19 (coronavirus) FAQs    
Due to the current global pandemic, we feel it is our duty in the interest of health and safety to inform people of guidelines we will be following from the week commencing 23rd March 2020. 

We will continue to arrange funeral services, and as ever are here to help and assist you wherever you are 24 hrs a day.

In the interest of public health, and following advisories from the government and public health officials the following rulings must be complied with for the forseeable future.
We do not want to appear to be impersonal, and will continue to do all we can to make such difficult times as easy as possible, but have to work around health and safety measures. We are putting our own health at risk to help the public, so please do understand that we are not trying to be difficult, but infact are doing all we can to help you, and most of these regulations are not set by ourselves, however your health and our staff's health has to be priority.

Local crematorium's are restricting the number of mourners allowed to attend funeral services to a maximum of 15 people.
Following the recent Government announcements we are pleased to be able to confirm some amendments to the current protocol for attending funerals at Landican Crematorium and all of our Cemeteries.

  • From 6th July we are able to increase the number of mourners who are able to attend a funeral on our sites from 15 to a maximum of 30.  This maximum number of mourners does include people outside the chapels too.

  • Due to the potential for increased spread of COVID-19 guidance advices that funerals should have no more than 30 people in attendance and that social distancing should be strictly adhered to.
  • People should act in a safe and responsible way in order to reduce the spread of infection in our communities.
  • This increase to the numbers who are able to attend a funeral will be monitored in conjunction with the local R factors and government advice over the next 4 weeks.

Please be aware that if deemed necessary for the safety of our staff and all visitors to our sites – including your staff and members of the public – we will make amendments to these numbers to ensure we can mitigate the risk of transmission of COVID-19.

I hope this news can bring some comfort to the families you are currently planning funerals with and that it will ease some of the pressure we know you have been under in managing the numbers attending funerals.
The latest information from Chester Crematorium (Blacon) as of 2/7/2020
Who can attend funerals?

This is a question that is being asked more and more at the moment as lockdown restrictions are eased.  At the moment however the position for funerals remains unchanged within the government guidance (link below).  So the only people who should be attending funerals alongside the Funeral Director, Chapel Attendant and funeral staff are;

·         Members of the person’s household

·         Close family members

·         Or if the above are unable to attend, close friends

·         Attendance of a celebrant of choice, should the bereaved request this

When accommodating the above persons our maximum capacity within the chapel is 30, people outside the scope of the above should not be in attendance. (1.16 relates to funerals)

Limousine's have not been available to hire as part of a funeral cortege, to avoid people sitting in enclosed spaces together for any length of time in distances less than 2m apart. 

Advice CURRENTLY is STILL to meet at crematorium's, and remain in vehicles until the funeral service is due to commence wherever possible. Our funeral corteges can  travel along a pre determined route, with people following in their own vehicles if they so wish.

Coffins must only be taken into chapels or to gravesides by funeral directors only, and must not be carried on shoulders, to abide with social distancing rules
As of 26 June 
 We at Laurence Jones will now endeavour to carry coffins on shoulders either through our staff or with members of the public should they express a wish to carry.

Under usual circumstances it is relatively normal for 4 or 6 people to carry a coffin on shoulders however, following health and safety measures for those carrying coffins we will on occasion use a wheel bier on coffins that are either particularly heavy or where the deceased died of Covid19, and will assess each situation accordingly.

The latest email from Wirral Borough Council outlines this below: 
As you will be aware we have been regularly reviewing our protocol to ensure we are adhering to the most recent Government legislation throughout the Coronavirus pandemic.


In light of this we are pleased to be able to inform you that we are able to update the current policy on carrying of coffins.

Following a review, and implementation of additional safety measures within the crematorium, to reduce the risk of potential transfer of Covid to staff when transferring a coffin we can confirm that the restriction on carrying has been changed to ‘Advisory’ status.


From today, Friday 26th June it is for the Funeral Director, in conjunction with the deceased’s family if deemed appropriate, to assess the risk in permitting people to be in close proximity of each other whilst carrying a coffin. The Funeral Director has the autonomy to decide if the coffin can be carried and by whom. If you prefer for coffins to still be wheeled in and out of the Chapel that is perfectly acceptable.

Hymn books have been removed from crematorium chapels to reduce the risk of people spreading germs. 
Church services had been cancelled in England, however some Churches are now going to open to allow Funerals in Church again, with restrictions on numbers attending, and/or PPE being worn. Not all Churches will be open just yet, so we can't assume that because one is that they all will be, each Church will have it's own rules!

All Funeral Arrangements are to be made over the telephone or by email, and where possible forms to be signed and emailed also. 
Where this is not possible forms may be signed at our office, or a home address just to obtain a quick signature, and by wearing appropriate PPE and observing appropriate social distancing measures at all times by appointment only and the rest of the arrangements made by telephone or email.

Chapel visits are by appointment only, and are restricted to 2 people only per visit and for up to half an hour, as inbetween visits we now have to deep clean the funeral home to reduce the risk of contamination.
If it isn't essential government guidelines are to stay in wherever possible, but we will always accommodate you wherever we can.

Please ring 0151 608 8503 or 0151 327 4299 for further help and advice.
We are here to help whenever you need.
Respectfully, all at Laurence Jones Funeral Directors

The Coronavirus Act 2020 has received Royal Assent therefore Cheshire West and Chester and Wirral Registration Service are modifying the way deaths are registered.

Registrar's staff will now be registering deaths by telephone and green forms will be sent electronically to the relevant crematorium, not given to families to give to funeral directors.

Provision – To allow local authorities to continue to provide a registration service without the need for face to face contact.

➢ If it is no longer possible for the Local Authority to continue to provide facilities for face to face registration, it will be possible for information for a DEATH or STILLBIRTH registration by telephone .

➢ With the addition of funeral directors all existing qualified informants will be acceptable for telephone registration.

➢ If a local authority wishes to register by some other means than telephone e.g. electronically, proposals should be made to GRO before any work is undertaken.

➢ Birth registration processes and protocols are NOT affected (Please note death registration and the issue of Greens take priority at this time)


 Provision – To enable a funeral director, who is working on behalf of the family, to act as informant for the death registration.

➢ The provision for a funeral director to act as a qualified informant is in addition to the normal list of qualified informants.

➢ It is possible that family members, or others eligible to act as informant, may be ill or otherwise prevented from registering the death.

➢ A funeral director can only act as informant with the agreement of the deceased’s family.

➢ A funeral director can act as informant, on numerous registrations, and can supply the information for the registration by telephone.

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Est 1978

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